Q: When do I receive the product?
Immediately after ordering, you'll receive an email with a registration code which is used to unlock the Premium Edition. Since spam filters occasionally block legitimate emails, contact us if you don't receive our email soon after ordering.
Q: How can I pay with American Express?
To pay with American Express, select the PayPal option - you can use American Express to pay within PayPal even if you don't have a PayPal account.
Q: I live outside of the United States and Canada, so what do I select for State/Province?
Select 'Not Applicable'.
Q: The 'Captcha' (text recognition) is hard to read with Internet Explorer and Firefox.
You can refresh the Captcha until you find one you like, or you can use Google Chrome.
Q: What are the most common credit card processing errors that occur when ordering?
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